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Terms and Conditions

Last updated: August 2024

These Terms and Conditions govern your use of the Zenovita website and the purchase of products from Zenovita Lifesciences Private Limited. By accessing the website or placing an order, you agree to these Terms.

Eligibility & Website Use

You must be legally capable of entering into a binding contract under applicable law to place an order.

Where a product is intended only for adults, it should be purchased and used by an adult.

We aim to keep product descriptions, ingredient information, prices and availability accurate. However, minor errors or omissions may occur. We reserve the right to correct information, update content or cancel an affected order where necessary.

Product Use & Medical Disclaimer

Products must be used in accordance with:

  • The product label and recommended usage
  • Storage instructions and applicable warnings

Do not exceed the recommended daily usage. Consult a qualified healthcare professional before use if you are pregnant, breastfeeding, taking medication, have an existing medical condition or are scheduled for surgery.

Website content, articles, assessments, product descriptions and customer-support communications are provided for general information and wellness education. They do not constitute medical advice, diagnosis, treatment or a healthcare consultation.

Orders & Pricing

An order is considered accepted only after successful payment and confirmation from Zenovita.

We may decline or cancel an order due to product unavailability, pricing or listing errors, suspected fraud, payment failure, delivery restrictions, unusual order quantities, or regulatory reasons.

Any payment received for a cancelled order will be refunded where applicable.

Prices are displayed in Indian rupees and include or exclude taxes as indicated during checkout. Shipping charges, discounts and promotional terms will be displayed before purchase.

Promotions & Intellectual Property

Promotional codes and offers:

  • Cannot be exchanged for cash and may have expiry dates
  • May be limited to selected products or customers
  • Cannot be combined unless expressly stated
  • May be withdrawn in case of misuse or error

All website content, including the Zenovita name, logo, product names, text, artwork, graphics, photography, videos and design elements, belongs to Zenovita or its licensors. It may not be reproduced, copied, altered or used commercially without written permission.

User Content & Responsibility

Where customers submit reviews, photographs or comments, they confirm that:

  • The content is genuine and lawful and they have the right to share it
  • It does not infringe third-party rights
  • It does not contain misleading, abusive or prohibited material

Zenovita may remove content that violates these Terms.

To the extent permitted by law, Zenovita is not responsible for use contrary to label instructions, individual sensitivities, interactions with medication, reliance on website content as medical advice, or indirect losses caused by courier disruptions.

Governing Law & Contact

These Terms are governed by the laws of India.

Zenovita Lifesciences Private Limited
Email: support@zenovitalifesciences.com