Shipping & Returns
Last updated: 2026
This policy applies to purchases made through the official Zenovita website operated by Zenovita Lifesciences Private Limited.
Replacement & Refund Policy
At Zenovita, we take great care to ensure your products reach you safely and in perfect condition. As our products are nutraceutical supplements intended for consumption, we’re unable to accept returns or refunds for change of mind, incorrect selection, or personal preference.
If your order arrives damaged, expired, incorrect, or with a compromised seal, please reach out to us within 48 hours of delivery. Kindly share clear photos/videos of the package and product, including the batch number and expiry date, so our team can review the issue promptly.
Once verified, we’ll be happy to arrange a replacement of the affected product, subject to availability.
For safety and hygiene reasons, we cannot accept claims for products that have been opened, used, consumed, tampered with, or damaged after delivery.
We appreciate your understanding and are always happy to help resolve genuine product or delivery concerns.
